TellMeToMove

TellMeToMove — Terms of Use

Last updated: 2026-11-07

These terms are in force for the testing period and are under review by our attorney; wording may change. The parts most likely to change are section 2 (members under 18), section 11 (closing your account — a self-service way to delete your account is being built) and section 15 (how disagreements are resolved). We will tell you when they do.

1. Who we are and what this agreement covers

TellMeToMove is operated by TellMeToMove LLC ("we", "us"). These terms cover the TellMeToMove mobile apps, the website at tellmetomove.com, and everything we provide through them (together, "TellMeToMove").

By creating an account or using TellMeToMove, you agree to these terms, to our Health and Safety page, and to our Privacy Policy, which explains how we handle your information. If you do not agree, please do not use TellMeToMove.

2. Who can use TellMeToMove

You must be at least 16 years old. If you are 16 or 17, you may use TellMeToMove only with the permission of a parent or guardian, who agrees to these terms on your behalf and is responsible for your use of the app.

You may not use TellMeToMove if the law forbids you from doing so, or if we have previously closed your account for breaking these terms.

3. Health and safety

TellMeToMove is not a medical service, and nothing in it is medical advice. Exercise carries a risk of injury, and you decide whether, how and how hard to do every exercise. Our Health and Safety page explains this in full. It is part of these terms, and you are asked to accept it before the app sends you any exercise.

4. Your account

You sign in with an email address and password, or with your Google or Apple account. Keep your sign-in details to yourself — you are responsible for what happens under your account. Tell us promptly if you think someone else has appropriated your account user credentials and logged in to your account.

You choose a user name, which other members see. It must not impersonate anyone, mislead people about who you are, or be offensive. We may ask you to change a user name, or change it ourselves, if it breaks these terms.

Please keep the details in your account (such as your time zone) accurate, as the app relies on them to send reminders at the right times.

5. How TellMeToMove works

You join programs. Each program has a schedule, and when a reminder is due the app picks an exercise from that program and notifies you. What you do with it — start it, practice it, choose another, skip it, snooze — is up to you. The app records what happens so it can show your history and your progress toward the weekly goal you set.

Notifications depend on your device, its operating system and your network, none of which we control. We cannot promise that every reminder will arrive, or arrive on time.

6. Content you create

TellMeToMove lets you create exercises, programs, videos, icons, comments and messages ("your content").

You keep ownership of your content. You give us a worldwide, non-exclusive, royalty-free license to store, copy, process (for example, re-encoding a video or removing its background), display and distribute your content as needed to run TellMeToMove and to show it to the people you share it with. If you submit an exercise or program for the public library and we approve it, that license also lets us make it available to all members, and lets members use it inside TellMeToMove, for as long as it stays in the library. Programs and sessions other members have built around a public exercise may keep using it after you stop sharing it.

You are responsible for your content. By submitting it, you confirm that:

  • you created it, or have the right to share it;
  • every person who can be seen or heard in a video you upload has agreed to appear in it, and for anyone under 18, a parent or guardian has acknowledged this fact on the minor's behalf;
  • its labels, difficulty level, instructions and cautions are your honest best description of the exercise; and
  • it does not make medical claims — for example, that an exercise treats, cures or prevents a condition.

We may review, refuse or remove content. Submissions to the public library are reviewed before they appear there, and we may decline them for any reason. We may remove or hide any content, public or private, that breaks these terms or that we reasonably think could put someone at risk. Our review does not make us responsible for content other members create, and it is not a safety or medical review (see the Health and Safety page).

7. How to treat other members

TellMeToMove lets members message each other, see who else did the same exercise, share programs and invite people to private groups. When you use those features, do not:

  • harass, threaten, bully or demean anyone;
  • send spam, advertising, or messages to people who have made clear they do not want them;
  • share anyone else's private information;
  • post sexual, violent, hateful or illegal material; or
  • pretend to be someone else, or pretend to have professional qualifications you do not have.

You can block another member, which stops their messages reaching you. Please report conduct that breaks these rules through the app's support messages. Only invite people by email if you believe they would welcome the invitation.

8. Things you may not do

Do not:

  • copy, scrape or bulk-download content from TellMeToMove, by hand or by automated means, or use it to build a competing product;
  • reverse-engineer, decompile or tamper with the apps or the service, except as far as the law expressly allows despite this restriction;
  • try to get into accounts, data or parts of the system you are not authorized to access, or probe, test or overload our systems;
  • get around a limit we set (for example, on message rates or on devices per account); or
  • use TellMeToMove for anything illegal.

9. Our content and our name

Apart from your content and other members' content, TellMeToMove — the apps, the website, our exercises and videos, the design, the software and the TellMeToMove name and logo — belongs to us or to those who license it to us. We give you a personal, non-transferable, revocable permission to use TellMeToMove for your own non-commercial purposes, in line with these terms. You do not get any other rights to it.

10. Paid plans and the free trial

This section applies once billing goes live. Until then TellMeToMove is free and nothing here applies.

New accounts start with a free trial of one week. The trial does not need a payment card. When the trial ends, you can keep using the paid features by subscribing.

Subscriptions are sold and billed by our payment provider, a company in the Stripe group, which acts as the seller of record and handles your payment details under its own terms and privacy policy. We never see or store your card number. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time by sending us a support message from the app, and you keep access until the end of the period you have paid for.

Refunds are handled by a person, on request: ask us through a support message and we will refund your first payment in full if you ask within 14 days of it. Every later payment — each automatic renewal, monthly or yearly — is refunded only at our discretion, after we consider how much you used TellMeToMove in the period that payment covered. We will always refund a charge that went wrong on our side, and any refund the law gives you. If something has gone wrong with a charge, please contact us before disputing it with your bank; we will try to put it right quickly.

We may change prices. We will tell you in advance, and a new price takes effect from your next billing period after the notice.

11. Changes to TellMeToMove, and ending your account

We are continually improving TellMeToMove, and we may add, change or remove features. We may also suspend or stop the service, in whole or in part. If we decide to shut TellMeToMove down, we will give you reasonable notice where we can.

You may stop using TellMeToMove at any time. To close your account, ask us through the app's support messages or at [email protected], and we will close it and delete your information as described in our Privacy Policy.

We may suspend or close your account if you break these terms, if your use puts other members or the service at risk, or if the law requires it. Where it is reasonable to do so, we will tell you why.

Sections 6 (the license for content already shared), 9, 12, 13, 14 and 15 keep applying after your account closes.

12. What we do not promise

We work hard to keep TellMeToMove useful and running, but we provide it "as is" and "as available". To the extent the law allows, we make no promises — express or implied — that it will be uninterrupted, error-free or secure, that its information (including exercise labels and difficulty levels) is accurate or complete, or that it is suitable for any particular purpose, including your particular health, fitness or circumstances.

Some places do not allow some of these exclusions, so some of them may not apply to you.

13. Limits on our liability

To the extent the law allows:

  • we are not liable for indirect or consequential losses, such as loss of data, loss of profits or loss of opportunity;
  • we are not liable for injury, illness or other harm that results from how you perform an exercise, from the intensity you choose, or from doing an exercise that was unsuitable for you, as described on our Health and Safety page; and
  • our total liability to you for all claims connected with TellMeToMove is limited to the greater of the amount you paid us in the 12 months before the claim arose and US $100.

These limits do not apply to liability that the law does not allow us to limit — in many places, that includes death or personal injury caused by our own negligence, and harm caused by fraud or willful misconduct.

14. If you cause a claim against us

If someone brings a claim against us because of content you posted, your breach of these terms, or your breach of the law, you agree to cover our reasonable losses and costs from that claim, as far as the law allows.

15. Disagreements

If you have a problem with TellMeToMove, please tell us first — most things can be put right quickly. Contact us at [email protected] and give us 30 days to try to resolve it before starting any formal proceeding.

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute we cannot resolve together will be heard in the state or federal courts located in California, and you agree to their jurisdiction. Nothing in this section takes away rights you have under the consumer laws of the place where you live.

16. Changes to these terms

We may update these terms. If a change is significant, we will tell you in the app or by email before it takes effect. If you keep using TellMeToMove after a change takes effect, the new terms apply. If you do not agree to a change, stop using TellMeToMove and ask us to close your account.

17. The app stores

If you downloaded TellMeToMove from Apple's App Store or Google Play, this agreement is between you and us, not Apple or Google. We, not they, are responsible for the app and its content, for supporting it, and for dealing with any claim about it, including product-liability, legal-compliance and intellectual-property claims. Apple and its subsidiaries may enforce these terms against you as a third-party beneficiary. If the app fails to meet a warranty that applies to it, you may notify Apple, which may refund the price you paid for the app (if any); Apple has no other warranty obligation to you. You must also follow the app store's own terms when you use the app.

18. Everything else

  • These terms, the Health and Safety page and the Privacy Policy are the whole agreement between you and us about TellMeToMove.
  • If a court finds part of these terms unenforceable, the rest still applies, and the unenforceable part is applied as far as the law allows.
  • If we do not enforce part of these terms straight away, we can still enforce it later.
  • You may not transfer this agreement to anyone else. We may transfer it to another organization that takes over TellMeToMove; your rights under these terms will not be reduced by that transfer.
  • We are not responsible for failures caused by events beyond our reasonable control.
  • We may contact you by email, in the app or by notification, and those messages count as written notice.

19. Contact

[email protected] · or a support message from inside the app.